Privacy Policy

Last Updated : December 26, 2024

At Gems Global, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect personal information when you visit our website, create an account, or engage in other activities. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, address, etc.
  • Non-Personal Identification Information: Browser type, IP address, pages viewed, duration of visit.
  • Cookies: We use cookies to enhance user experience and gather analytics.

2. How We Use Your Information

We use the collected information to:

  • Improve the quality of our website and services.
  • Respond to your queries and process orders.
  • Customize your experience on our site.
  • Send transactional emails, promotional content, and updates.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information. We use industry-standard encryption techniques to ensure that your data is secure during transmission and storage.

    4. Sharing of Information

    We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

    • Payment processing
    • Order fulfillment
    • Marketing and analytics services

    5. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

    7. Your Rights

    You have the right to:

    • Access the personal data we hold about you.
    • Correct any inaccuracies in your data.
    • Request the deletion of your personal information.
    • Withdraw consent for data processing at any time.

    8. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

      9. Contact Us

      If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
      Email: sales@gemsglobal.ae
      Phone: +971505864093

        Terms & Conditions

        Last Updated : December 26, 2024

        At Gems Global, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

        1. Acceptance of Terms

        By accessing or using the Gems Global website, you agree to abide by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our site.

          2. Use of Our Website

          You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal or commercial purposes, subject to the conditions stated in this agreement.

          3. Account Registration

          To access certain features of the website, you may need to register an account. You agree to provide accurate, current, and complete information during registration and to update such information if it changes.

          4. Restrictions on Use

          You may not:

          • Copy, modify, or distribute any content from the website without permission.
          • Use the website in a way that could harm or disrupt the site’s operation.
          • Violate any applicable laws while using the website.

          5. Payment and Billing

          If you make any purchases on the website, you agree to provide accurate billing information. All payments are processed securely through our payment gateway.

          6. Limitation of Liability

          In no event shall Gems Global be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

          7. Indemnity

          You agree to indemnify and hold harmless Gems Global, its affiliates, and partners from any claims or damages arising from your use of the website, including legal fees.

            8. Governing Law

            These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be resolved in the competent courts of the UAE.

            9. Changes to Terms & Conditions

            Gems Global reserves the right to modify these Terms & Conditions at any time. Updates will be reflected on this page, and you should check periodically to stay informed of any changes.

            10. Contact Information

            For any questions regarding these Terms & Conditions, please contact us at:
            Email: sales@gemsglobal.ae
            Phone: +971505864093